I ordered a car diffuser and used it 3 times. The product would not turn on after that.
I called customer service and was directed to Frequently Asked Questions about how to clean the diffuser. I followed the instructions and the issue was not resolved. I was informed that the product had a 14 day warranty and I was out of warranty. They must calculate the date from their ship date and not the received date of the order.
The general attitude of the company seems like "too bad, so sad" and as a customer I do not feel that I am cared for. I will not do business with this company again.
Product or Service Mentioned: Vitality Extracts Diffuser.
Reason of review: Bad quality.