I have been in contact with a customer service representative for 3 days now. I placed my order on September 3 and was informed on September 5th that my order was shipped out for delivery.
I have not received it so on the 14th I emailed the company. Someone got back to me right away, they apologized and placed another order for me. When I got home my package was in the mail. My experience so far has been positive regarding my order.
I just started using Hair Envy. It does not come with instructions but I do like that the fact it comes with a squeeze dropper top as to not waste any oil and to apply directly to scalp. I partmy hair in sections and add a few drops to massage in the scalp.
You don't need a lot as it can weigh your hair down. When I see results, I will return to leave another review.
Reason of review: Good customer service.
I liked: Great customer service.