Vitality Extracts
Reviews and Complaints
Wrong order
User's recommendation: Try this product you’ll like it and the company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow many orders do I have Kept saying out of one
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder placed on 11/17/23 in the amount of $49.01 & 32.95 thru PayPal Not received
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI sent you 47.00 on pay pal by mistake I need to be reimbursed
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not get bogo30
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI want the merchandise that was lost out of my packing, replaced, or my money back!
Preferred solution: The merchandise that was lost out of the gaping hole of the packing bag I want it replaced! One in car, essential oil, diffuser, and one sacred arrow diffuser bracelet, green/blue
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerOrder being delivered to the wrong address
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received the skin envy i ordered
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Poor customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | East Orange, New JerseyChange order#366**** to Aches & pains
User's recommendation: Good customer service
Paid and not received not able to contact
- No pros
Preferred solution: Deliver product or service ordered
User's recommendation: Rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou asked.
Preferred solution: Full refund
Cancelling order # 360**** place on Saturday
Ive been trying to get in touch with the company I am within the proper hours of operation and yet the message that I get on the phone says I called when there are no hours it is ridiculous. I was using a coupon code for $25 off for a 30 mL bottle of sweet dreams Ive ordered from you in the past and was satisfied this time.
I am unbelievably unsatisfied because youre not available to fix this, Im going to send the products back and Im going to dispute this with my credit card company. I will no longer be using Vitality. Your system is awful. I was really hoping that they would be a customer service representative willing to help.
Obviously I was wrong. I wanted to try sweet dreams if it worked for me I wouldve been a continuing customer , however Im so disgusted.
I wanna just cancel the entire order and get my money put back on my card. I hope you can rectify this.
- Great oils
Preferred solution: Full refund
User's recommendation: Do not order!!! There system is confusing and I believe that to be so you give in and accept what you did not want! AWFUL CUSTOMER SERVICE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCancel order
Preferred solution: Full refund
User's recommendation: Do not order in app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo cancel an order or get the coupon code discount
Preferred solution: Full refund
User's recommendation: Do not spend your money here!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerResolved: Need to cancel the subscription orders
Preferred solution: Cancel Subscription orders I did not order or subscribe for.
User's recommendation: Be careful that you don’t start receiving oils and are charged for that you didn’t order.
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Looking at reviews BEFORE I put in order as a first time customer. Particularly interested in Lois W.’s comment as what I was ordering was supposed to be BOGO Got to the actual order page, Typed in the “code” and message popped up saying that code would not work for my item?
Glad to read this comment and others. I have decided to not order anything from this company.